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Cloud | Hong Kong-1 | Block Storage - Block Volume incident details

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May 24, 19:21 UTC
Resolved - We are happy to inform you that the incident has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly.

We appreciate your patience and understanding throughout this incident, and thank you for your cooperation.

May 24, 17:11 UTC
Identified - We want to assure you that our Engineering team is aware of the issue you are experiencing and is actively working to resolve it. We apologize for any inconvenience this may have caused you and appreciate your patience while we work on the fix.

May 24, 15:08 UTC
Investigating - We are currently experiencing a partial outage in our service's performance, which may result in partial unavailability for users. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time.

We will provide you with an update as soon as we have more information on the progress of the resolution. Thank you for your understanding and cooperation.


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