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Hosting | Billing System incident details

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Dec 14, 08:05 UTC
Resolved - We are happy to inform you that the slowdown in our Hosting service has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly.

We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation.

Dec 13, 20:42 UTC
Monitoring - We are pleased to inform you that our engineering team has implemented a fix to resolve slowdown in our Hosting service. However, we are still closely monitoring the situation to ensure stable performance. 

We will provide you with an update as soon as we have confirmed that the issue has been completely resolved.

Dec 13, 19:19 UTC
Identified - We'd like to let you know that our engineering team has successfully located the issue that is affecting Hosting. The slowdown is caused by an error in the automatic correction system.

Our team is now fully focused on rectifying the situation.

Dec 13, 14:42 UTC
Investigating - We are currently experiencing performance degradation that may result in slow or unusual functioning of our services. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time.

We will provide you with an update as soon as we have more information on the progress of the resolution. Thank you for your understanding and cooperation.


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